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Fewer empty slots with appointment reminders

A forgotten appointment is lost time for a clinic or salon. Here's how to set up reminders.

Telvo team3 min read
Patient in a dental office

Why clients don't show up

Often the reason is simple: the appointment is forgotten or plans change, but the client doesn't call to cancel. The doctor or stylist is left with an empty slot.

When to remind

A reminder a day before and a few hours before gives the client time to check their plans. The best timing depends on your business, so try a few options.

Make cancelling easy

Let clients cancel or reschedule right from the reminder. When they cancel in time, you can give the slot to someone else.

Automating it with AI

Telvo books the appointment during the call, sends the reminder on WhatsApp and adds reschedule requests to the calendar. You just check the calendar.