New: WhatsApp calls are now on Telvo. Your customers call from WhatsApp and the AI answers.Learn more

Parcel status is clear in one call.

A recipient asks where the parcel is, or a pickup time changes. Telvo checks the status and answers.

  • 14 days free. No card required.
  • Your number stays the same, our team sets it up
Courier unloading boxes from a van
S
Sürətli KuryerIncoming call · AI is answering
WhatsApp call
Telvo AIPlease give me the tracking number.
CustomerAZ48 1234.
Telvo AIThe parcel is with the courier today at 14:00, delivery between 16:00 and 18:00.
00:42
Parcel status
With the courier
TrackingAZ48 1234
Delivery16:00–18:00
NotificationWhatsApp
This is a sample script, not a real conversation.

Why calls get lost, and how Telvo fixes it

  • Customers wait while operators check the status.

    Parcel status is given instantly during the call.

  • Pickup time changes are not communicated.

    Pickup and delivery times are booked into the calendar.

  • Complaints reach the team late.

    Delay or loss calls are passed to you immediately.

Here's how a call goes

  1. 1

    The recipient asks the status with a tracking number.

  2. 2

    The AI pulls the status and gives the delivery window.

  3. 3

    Delays or losses are passed to dispatch.

Parcel status
With the courier
TrackingAZ48 1234
Delivery16:00–18:00
NotificationWhatsApp
What lands in your panel after the call

Plans start at ₼79 per month

Start free for 14 days. Choose Start, Business or Pro based on your call volume.

FAQ

Questions for this sector

It connects to your tracking system via API, or you upload the data to the panel.

Let Telvo take your next call.

14 days free. Enter your business name and number and we'll contact you for setup.