1. What information we collect
Account information: your name, email, phone number and business name.
Call and message data: the caller's number, call recordings and transcripts, WhatsApp conversations, and orders and bookings captured during calls.
Knowledge base: your menu, prices, opening hours and other information you teach the AI.
Website data: information you submit in forms and an essential cookie that remembers your language choice.
2. How we use information
To answer calls, record orders and bookings, and send notifications and WhatsApp messages to you and your customers.
To manage your account, provide support, calculate billing and improve the quality of the service.
4. Storage and security
Data is stored in your account, and access to it is restricted. We keep it while your account is active or for as long as the law requires.
5. Information about your callers
We process your customers' call data on your behalf. You are responsible for informing callers, as required by law, that calls are answered by AI and recorded.
6. Your rights
You have the right to access, correct, export or request deletion of your information. To do so, write to us through the contact page.
7. Changes
We may update this policy. We will notify you in advance of significant changes, and the last-updated date is shown at the top of this page.